For owners who want to know who else has trusted Martin with their enquiries: trades, physios, consultants and coaches.
What clients say. How long they stay.
Fifteen years of feedback, printed exactly as it was given. No composites, no rewrites, no words put in anyone's mouth.
In their words
Recommended Hotels have used Success Academy for the past two years with great effect. We have run courses, mentored staff and management, put together identifiable in-house reporting and tracking procedures. To this add work on company KPI's and company values as well as enthusing an off-site sales team to mention, these are just a few of the tasks entrusted to Success Academy, all to good effect and quantifiable results. If anyone would like to discuss our positive experiences in more detail please feel free to call me.
Martin has many strengths. First of all he is personable. Secondly he is trustworthy and professional at all levels. His training, expertise and passion for success in his field makes him naturally inquisitive for all the right reasons. This in turn means he asks many appropriate questions in order to formulate his next response or even his strategy. Would I recommend him — yes. Does he get results — yes. Has our business benefited — most definitely.
During 2016 we have become a far more streamlined efficient business and have seen 40% growth. We now have an integrated cloud-based CRM system tailored to our requirements along with a new business plan and marketing plan where campaigns are integrated and can be followed up effortlessly.
Becci has been working with my company for several months now. During this time I have found her to be extremely professional, as well as creative regarding ideas for our business development. She has put these actions into place with great detail and understanding of our profession, and we are continuing to work with Success Academy in the long term. I would recommend Becci to anybody seeking to develop their organisation to build both standards and productivity.
Martin has been a valued consultant working alongside Derby Coaching for Success, his experience in customer relationship management and for analysing customer journeys, has enabled our clients to make strategic changes to better attract and retain the right customers, that have led to increased revenues and tangible business growth. I would recommend Martin to any business looking to improve their customer service strategies that will bring a genuine ROI!
Martin helped me to look at my proposition from a different perspective, enabling me to see my offering through the eyes of my target market. He's helped me on various lead generation campaigns, with fantastic results. I'd definitely recommend Martin to any business looking to grow.
Martin has recently helped our small team to successfully develop a new vision, mission and company values. Engaging the whole team in understanding the 'why, what and how' was an excellent starting point for our young team and we had fun brainstorming with the sticky note approach. The outcomes have been fully embraced and have brought clarity to our culture. Thanks for your professional and helpful guidance, Martin. From Denise & Team, Shakin' it Derby.
Excellent meeting with Martin today to discuss how my business could earn an extra £10,000 — he doubled it! Very insightful meeting, will definitely be following up and would recommend Martin's services to any small business.
How we prove it
The words above are one kind of proof. The way the work itself is built is another.
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The Survey ends with a choice, not a sale.
If the hour wasn't worth your time, you get a refund on the spot. If it was, the £147 comes off anything you buy in the following six months, capped at what you spend.
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The Plan of Works is signed, with the edges printed on it.
What's included and what isn't sits on the page in front of you, not in someone's memory six weeks later.
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Nothing is called finished on the day it's switched on.
A part of the build has to run against real enquiries for a fortnight, and be seen to work, before it counts as done.
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After that, the monthly service check is where it keeps proving itself.
What's working, what's slipping, what needs fixing before it becomes a problem.
The film
Five client businesses talk through what was happening before, what changed, and where they are now.
A note on the video: it closes by offering a free call. That's since become a paid first session, the Client Flow Survey, £147, credited within six months.
The plain version
What we will and won't say:
- We only publish what a client said, in their own words.
- If a results figure appears, it's inside a client's own quote, not ours, and it stays inside that quote. The one number we state ourselves is how long clients stayed, from our own records.
- We don't publish a figure we can't show you the source for.
- No composite case studies, no invented names, no "typical results".