Improve retention and turnoverFry Up Friday Spring Programme
If you haven’t already attended this event then you really are missing out!
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Call Now: 01332 597930
Business Development | Customer Experience
Understand Your Business - Implement Winning Strategies
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Improve Retention and Turnover
Success Academy Experts in Customer and People Engagement
Enabling your customers and people to stay longer, do more
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Improve Customer Loyalty
Surveys and solutions to improve customer loyalty.
““High customer satisfaction ratings are widely believed to be the best indicator of a company’s future profits”.” - Kotler 1991, p. 19
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Improve Employee Performance
Training solutions that drive engagement and productivity | Coaching programs to ensure learning is embedded
“Knowledge has to be improved, challenged, and increased constantly, or it vanishes.” Peter Drucker
Improve Retention and Turnover
Success Academy Experts in Customer and People Engagement
Enabling your customers and people to stay longer, do more
Improve Customer Loyalty
Surveys and solutions to improve customer loyalty.
““High customer satisfaction ratings are widely believed to be the best indicator of a company’s future profits”.” - Kotler 1991, p. 19
Improve Employee Performance
Training solutions that drive engagement and productivity | Coaching programs to ensure learning is embedded
“Knowledge has to be improved, challenged, and increased constantly, or it vanishes.” Peter Drucker
Success Magazine
Learn the latest from Success Academy and increase your knowledge
Road to Success Derby Seminar – October 25th
Road to Success – Seminar for SME’s Derby Enterprise Centre, Bridge Street Derby Thursday, October 25, 2012 from 9:30 PM to 11:45 PM Road to Success – Seminar Due to popular demand we are running this event again in conjuction with Book today to avoid missing out… Event Registration Online for Road to Success – [...]
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Managing Performance for Sustained Success
Managing Performance for Sustained Success Some food for thought and insights on how to drive performance. Remember to check out the ‘steps to success’ at the bottom of this article for ideas on action you can take straight away. “What gets measured gets done, what gets measured and fed back gets done well, what gets rewarded gets repeated.” – [...]
Read MoreRoad to Success – Essential Networking and Knowledge Exchange
Road to Success – Essential Networking & Knowledge Exchange 20th August – Derby University Enterprise Centre – 9:30 to 12:00 Overview Apc accounting, Success Academy and High Edge Financial planning are proud to announce our latest event ‘Road to Success’ in this event you will discover how to increase profitability, make tax savings and achieve [...]
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Review of “Take a walk down Derby’s Inspirational lane”
It was a great honour for Success Academy to be asked by the University Of Derby to design and hold an event as part of Inspiring Derby week. The two events were held on Friday 29th June which was a historic day as the Olympic torch was travelling through the City. The event welcomed people who [...]
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Take A Walk Down Derby’s Inspirational Lane (Afternoon)
Due to popular demand we are now offering an afternoon session: FREE EVENT – LIMITED TICKETS – INSPIRING DERBY WEEK 29th June – 1:30pm to 4:00pm – Derby Enterprise Centre Event management for Take A Walk Down Derby’s Inspirational Lane (Afternoon) powered by Eventbrite FREE EVENT – LIMITED TICKETS – INSPIRING DERBY WEEK 29th June [...]
Read MoreTake a Walk Down Derby’s Inspirational Lane
FREE EVENT – LIMITED TICKETS – INSPIRING DERBY WEEK Event management for Take A Walk Down Derby’s Inspirational Lane powered by Eventbrite FREE EVENT – LIMITED TICKETS – INSPIRING DERBY WEEK What would it be like to understand the difference between inspiration and motivation? How have past legends of Derby been and become inspirational? How [...]
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Net Promoter Score (NPS) and Why it Matters to your Business
The Net Promoter Score (NPS) is a loyalty metric based on the principal that every company’s customers can be divided into three categories: Promoters, Passives and Detractors.
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The Importance of Providing a Great Customer Experience
Providing a great customer experience is a prerequisite to business success; the importance of which cannot be overstated. Put simply: Create meaningful connections with your customers and your business will succeed. Customer experience goes far beyond customer service alone. It includes every level of interaction a customer has with your business – including advertising, customer [...]
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Spread the Word with Google+
Google+ is Google’s social networking answer to Facebook and Twitter; combining the best of both worlds, with a few hidden extras.
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Unlock the Potential of Your Workforce Through Powerful People Engagement
The most expensive and complex resource in any business is people. By developing your supervisors, managers and team leaders they will unlock the potential of your workforce through powerful people engagement. We offer exceptional tailored solutions that will allow your company to go from strength to strength. Using our experience of coaching over 200 people to achieve exceptional results, Success Academy will fully analyse your business and provide a report on what opportunities are available.
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Tell Me About Success Academy
An interview with Martin Rodgers, Company Director of Success Academy Ltd. Q. What are Success Academy looking to achieve? Q. Surely customer service is not as vital as the products and services themselves? Q. Can you tell me a bit more about Success Academy’s customer experience strategy? Q. What do I have to gain from [...]
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Unleash the Full Potential of Your Website with SEO
No matter how aesthetically pleasing your company website may be, if you don’t take search engine optimisation seriously then your site will never achieve the number of hits it deserves. Harness the power of SEO and you’ll increase hits to your website, resulting in more customers, thereby boosting revenue.
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All You Need to Know About Success Academy Business Services
Foundations are the basis, or groundwork to anything, offering vital long-term support and stability. Success Academy Business Services work in partnership with businesses to help them get started – laying the right foundations together for lasting success. We also support growing and established businesses to create enduring profitability, by improving morale, motivation and performance. By [...]
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Success Academy helps you to HIT the sweet spot
Success Academy Business Services Summary Success Academy businesses services, a company that has ambitious plans of supporting small business enterprises (SMEs) to succeed through the holistic approach of creating inspirational working environments, customer interaction channels that ‘WOW’ customers and takes advantages of modern day internet marketing techniques. Our focus is to use a blend of [...]
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Open For Business Exhibition
Looking to see us in action and speak to us about how we can help. Come along to the Open for Business Exhibition at Derby University Enterprise centre. We will be holding a FREE Competition and Demonstrations
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